Author and Communications Expert Carlos Alvarenga joins us to talk about the rules of persuasion. Persuasion is fundamental to most of our personal and professional lives. Specific to risk management professionals, it is more important than ever to persuade leaders of the positive effects risk management can have on an organization. But sometimes it may not be that easy to convince. Carlos offers up three key rules and specific actions we can take to improve our chances of success.-- PLEASE LEAVE A REVIEW OF THIS EPISODE!